administration

Mailscanner tools

Tuesday, September 16th, 2008 | help | No Comments

How to get access to MailScanner tools for your email

At Gwork we use the excellent package MailWatch for MailScanner. This enables end users or administrators to get access to some of the following tools.

  • Real time database driven information and statistics on email traffic including a record email headers of dangerous removed or quarantined email.
  • A quarantine release tool to allow a user to safely “release” an email held back from delivery.
  • White/Blacklisting of messages handled by the MailScanner. Please note there are filtering mechanisms that work outside of these controls.
  • Custom filter driven report graphs on all recorded information held in the database.
  • Per-user/Per-domain access level controls

We consider these tools to be for the advanced user and knowledge of email headers and delivery processing is advised but not essential. If you would like to gain access to this system for your email the contact support@gwork.org for more info. If you already have an account follow this link to access the tools.

https://www.gwork.org/mailscanner

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Using Email Administration

Tuesday, September 16th, 2008 | help | No Comments

How to create and test email accounts in WebCyradm

At Gwork we use the web based interface WebCyradm to manage email addresses, aliases, accounts and mailboxes. Here are some quick examples on how to use this interface.

To access this interface first open this link in a new window

https://www.gwork.org/mailadmin

then enter the unique username and password specifically given to you to manage email accounts into the login box. If you are having problems logging on the email support@gwork.org. The first thing you will see is the list of email domains you have rights to administer, with a list of corresponding actions and a summary of the domains properties.

How to create a new mail account and mailbox

  1. Select the “accounts” action next to the domain which you wish to administer.
  2. You will then see a list of existing accounts. Click on “Add new account”.
  3. An account name will be generated, e.g. abc0001.
  4. Enter an email address, e.g. joe.blogs. You do not need to fill in the whole address, the @ sign and the domain will automatically appended.
  5. Then enter a password and confirm it again in the next box.
  6. And optionally set the mailbox storage quota.
  7. Then click submit. If the account was created successfully you should be able to start using this account immediately. Try logging into Horde webmail on the right of this page to test the account name and password, and perhaps test sending an email to the new account from an external address e.g. hotmail.

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